General Conditions of Use

General Conditions of Use

Welcome to kiddofamily.com. By using our website and/or purchasing something from us, you agree to be bound by the following terms and conditions ("Terms of Use"). Please read these terms carefully before using our site.

1. General information

These Terms of Use (the “TOU”) govern your use of kiddofamily.com (the “Site”) operated by SEBCOM (the “Company”). By accessing or using the Site, you agree to be bound by these TOU.

2. Access to the Site

Access to the Site is reserved for adults with the legal capacity to enter into contracts. By accessing the Site, you guarantee that you meet these conditions.

3. Registration and user account

To access certain features of the Site, you may be required to create a user account. You agree to provide accurate and complete information when creating your account. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

4. Products and Services

The products and services available on the Site are intended exclusively for personal use. We reserve the right to modify the products and services offered, their descriptions, and their prices at any time, without notice.

5. Orders and payments

All orders placed on the Site are subject to our acceptance. We reserve the right to refuse or cancel any order for legitimate reasons. Product prices are indicated in euros (€) and include applicable VAT. Delivery costs are indicated before your order is confirmed. Payment for orders is made using the payment methods indicated on the Site.

6. Delivery

Our products are shipped directly from China. Delivery times may vary depending on your location and can take between 15-30 business days. We are not responsible for delays caused by customs or other local regulatory authorities.

7. Return and Refund Policy

You have 30 days from the date of purchase to return an item for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. You are responsible for return shipping costs. For full details, please see our Return and Refund Policy .

8. Intellectual Property

All content on the Site (texts, images, logos, videos, etc.) is the exclusive property of SEBCOM or its partners and is protected by intellectual property laws. Any reproduction, representation, modification, or exploitation of this content without prior written authorization is strictly prohibited.

9. Limitation of liability

We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free. We reserve the right to suspend or discontinue the service at any time, without notice. Under no circumstances shall SEBCOM be liable for any direct or indirect damages resulting from the use or inability to use the Site.

10. Protection of personal data

We collect and process your personal data in accordance with our Privacy Policy . By using the Site, you consent to this collection and processing.

11. Links to Third Party Sites

The Site may contain links to third-party sites that are not operated by SEBCOM. We have no control over these sites and accept no responsibility for their content or privacy policies.

12. Modifications to the T&Cs

We reserve the right to modify these Terms of Use at any time. Changes will take effect upon publication on the Site. By continuing to use the Site after the publication of changes, you accept the new Terms of Use.